Returns & Exchanges

We want you to be fully satisfied with your 21 Draw purchase. If you are not happy with your physical products, we offer a 30-day return window for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a return authorization.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all components and accessories are included to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing